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Hi All,
I don't see an option, how can we restore earlier documents if i lost the visibility from sent box.
Thanks
+19- Docusign Employee
The filter is set to “Last 6 months” by default, but you can change it to search for envelopes that are older than 6 months and not visible in the default view.
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
+1- Newcomer
What do you do if the filter won’t change even when you click the “All Time” button? Thanks!
- Community Moderator
Hi
I hope you are doing well.
Have you tried the below troubleshooting:
- Clear cache/cookies
- Try a different browser(s)
- Try an Incognito window
- Try a different device
- Try a different Internet network, such as on a mobile device using data with Wi-Fi disabled.
- Try using VPN, or if on one already, disconnect from VPN and try again
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
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