not receivinjg email notifying me that envelope is complete

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for some reason docusign is no longer emailing me notice when someone completes an envelope. How do I turn this feature back on?

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JohnSantosAnswer

Guru

Hi. You can check your preferences and confirm you have not turned of your email notifications. You might also want to check your spam folder.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

Hi. You can check your preferences and confirm you have not turned of your email notifications. You might also want to check your spam folder.

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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Christopher.Alpizar

Docusign Employee

Hi @jakehynes,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.