Not All OneDrive folders display

Hello @Steve_Basche ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you provide a screenshot of the uploading process you are doing for your documents?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @Steve_Basche ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

I am having the exact same problem. When I attempt to upload a document to send as an envelope in DocuSign, from my OneDrive files, all of my OneDrive files do not display, and thus I cannot upload the one document that I need. Has anybody had this problem? I tried using a different browser, but that wasn’t the same. I went on my iPhone, and I still couldn’t upload the OneDrive file, I went to my desktop. I could not do it however, I can upload the right file from my desktop files on my hard drive I don’t think this is a Windows issue. I think it is a DocuSign issue if anybody has any solutions please post them here. Thank you.

Hello ​@Steve B ,

Welcome to the Docusign Community and thank you for posting your concerns!

Are you getting a specific error?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

I am having the same issue...again.  It happened about 6 months ago also.

When I try to upload a document from One Drive, it does not show all of my folders.  No error message, just not there.