No entry sign over field

Forum|Forum|2 years ago
April 8, 2024
2 replies
71 views

Hi there

I am using the trial version and testing creating a template - previously i was able to add fields on now when i go to add any field to the document there is a red no entry sign?

Thanks

eSignature

Vinicius.Rodrigues

Docusign Employee

Hi @Kirsty5876 !

Is it possible to share a screenshot or the error message here? There are several possibilities for this scenario, from templates locked by password, lack of permission to edit templates or even your trial test account has expired. With more information, perhaps we can help you with this difficulty.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

N

nathaly.monge

Docusign Employee

Hello @Kirsty5876 ,

Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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