NEED THIS ASAP FOR A CLOSING ..

Hello @MARY ROZENDAAL ,

Thank you for reaching out here in the DocuSign Community.

Apologies for the late reply and I’m sorry to hear that the envelope’s certificate can not be located, I understand you need this document, however, can you provide more information on your issue?

Are you the sender of the envelopes?

Usually the certificate comes along side the envelopes document, are you unable to find the document? Or when you select download > combined it does not get checked? 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @MARY ROZENDAAL ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!