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Multiple Template without multiple signers

  • August 20, 2024
  • 2 replies
  • 34 views

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Hi all!

I work for a company who issues out initial documentation to clients via paper and am attempting to bring it online. Each document needs to be personalised for each individual which prevents a stock standard template being utilised each time.

The problem I am having is when I do a bulk send including 3 of the preprepared templates, it introduces 3 signatories instead of the 1. 

Does anyone have experience creating this style of bulk send individualised documents?

Best answer by Michael.Rave

@gcc 

If you want to merge multiple templates and recipient, their role names and routing order needs to match.

You could create a single template with all the documents and then replace the existing draft documents with the actual individual documents that you created. That way you only need to maintain a single template and with replacing the documents you can still work with a standard template for all other things, like recipients, fields, etc.

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • Answer
  • August 20, 2024

@gcc 

If you want to merge multiple templates and recipient, their role names and routing order needs to match.

You could create a single template with all the documents and then replace the existing draft documents with the actual individual documents that you created. That way you only need to maintain a single template and with replacing the documents you can still work with a standard template for all other things, like recipients, fields, etc.


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  • Community Moderator
  • September 3, 2024

Hello @gcc ,

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Best regards,

Nathaly | Docusign Community Moderator
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