Back to Docusign.com
When I try to log in,
It goes into a white screen and gives the following error:
req.getCookie is not a function . Transaction Id: c29aff6d-1b9e-48e4-b497-c5bddb3fd478
I am on a mac, and my browswer is google chrome
Solved
Issues with login
+1- Newcomer
Best answer by Hengfeng Ge
Could you confirm whether cookie is enabled for docusign website.
https://support.docusign.com/s/articles/What-is-DocuSign-s-Cookie-Policy?language=en_US&rsc_301
+18- Hero
- Answer
Could you confirm whether cookie is enabled for docusign website.
https://support.docusign.com/s/articles/What-is-DocuSign-s-Cookie-Policy?language=en_US&rsc_301
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you could solve your issue by utilizing the suggested solution?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.