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Hi Team, 

I sent notification to many users using bulk send option and one of the employees is getting multiple notification, how do we stop such notifications. Please help the matter is urgent. 

Hello @Legion ,

Welcome to the Docusign Community and thank you for posting your concerns!

Is that employee part of the signing order of some or all the envelopes sent out for signature? Do they have a Docusign account? If they are, it is expected they receive a notification of each of the documents they need to sign that were sent using the Bulk send feature,

However, if they have a Docusign account, they can turn off they notifications they do not wish to get them (this will affect all envelopes not just re ones sent from a bulk send) from their own Docusign account: Manage Notification Preferences

If they don’t have an account, I recommend they open a free account with the email address in which they are getting the notifications and Manage them as mentioned above. You can find a link in the following article to open a Free account: What are my options for a Docusign Trial account, Demo account, Developer account, or Free account? 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @Legion ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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