Is it possible to reopen a voided envelope?

Question

The envelope has expired, that's why was voided, but one recipient is still missing a signature, the others have already signed. So, to avoid sending another envelope and asking for signatures again, I wonder if it is possible to reopen the voided envelope.

Thank you in advance!

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.I apologize for the inconvenience, I understand that you want to know if it is possible to reopen a voided envelope.It would not be possible, you will need to send a new envelope, you can use the option to create a copy, to expedite the new envelope creation.More information atCopy Envelopes.Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.Compare eSignature plans & pricingLet us know if you need further assistance with this.Best regards,Christopher |DocuSign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Community Member · Answer

Hello, Thank you for your feedback! Best Regards, Mafalda Brito Infineon Technologies Shared Services Center Unipessoal Lda. IFSSC GFS Service Delivery Excellence

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