Invalid Data entry for phone number

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I am trying to sign a document so I can send it to my client to be signed. I keep getting an error message saying Required-invalid data in the field. Is there a specific way that phone numbers are supposed to be entered? I’ve attempted to put the number in several times but continue to get the error message.

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JohnSantosAnswer

Guru

@LJonesFCS

There are not any pre-defined data validation for phone numbers. It is most likely a custom validation. Does the application give you a data format when you mouse over the field or as a result of entering the invalid data?

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JohnSantos

Answer

Guru

@LJonesFCS

There are not any pre-defined data validation for phone numbers. It is most likely a custom validation. Does the application give you a data format when you mouse over the field or as a result of entering the invalid data?

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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nathaly.monge

Docusign Employee

Hello @LJonesFCS ,

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Nathaly | Docusign Community Moderator
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