if a user account is closed and removed from all signing groups. Will the historical envelope usage report by group still show their usage while their account was active?

Question

if a user account is closed and removed from all signing groups.  Will the historical envelope usage report by group still show their usage while their account was active?

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.I apologize for the inconvenience, I understand that you want to know if a user account is closed and removed from all signing groups, will the historical envelope usage report by the group still show their usage while their account was active?Yes it should, at least if you are searching in the period where the user was still active in your accountMore information atUsing Reports.Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.Compare eSignature plans & pricingLet us know if you need further assistance with this.Best regards,Christopher |DocuSign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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