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Hello, 

For an ID verification for a Qualified signature, what days and time can this take place?

I cannot find the information on the website

Thank you in advance

Hello @Frederic.Poli ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you provide more information? What exactly are you looking for? Would this be for an envelope? 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello, 

The qualified signature requires that the signatory has a visual interview with a person that will control its identity.

My question is, can this interview take place 24/7 or if there are days and hours during which this interview can take place.

Also, once this interview has validly taken place, it will not be necessary to occur again for new qualified signatures?

Kind regards

 


Hello @Frederic.Poli ,

Thank you for reaching back and clarifying.

That is something that is available 24/7, it can be done at any time or day as long as the envelope is active and it is their turn. Once they validate their signature once a wallet is created and for future signatures they would just need to login to the wallet instead of going through the whole process: Verification of Government Issued IDs for European Qualified Signatures

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @Frederic.Poli ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 


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