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I need to setup a payment gateway (specifically Stripe) and I do not see where to find it.

  • November 8, 2024
  • 2 replies
  • 40 views

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I am trialing Business Pro. I am looking in the Integrations section and I do not see any “Payments” option?

 

 

 

 

Best answer by nathaly.monge

Hello @agarwal1024 ,

Welcome to the Docusign Community and thank you for posting your concerns!

The payment feature is available on Business Pro plans or higher, if you are not on that plan it is expected for you not to have the option and I would recommend you upgrade to a plan that does allow it: Choose your plan

If you are on such a plan, it could be that the setting is not enabled in the backend and I would recommend you create a customer support case to have that checked: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

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  • Community Moderator
  • Answer
  • November 11, 2024

Hello @agarwal1024 ,

Welcome to the Docusign Community and thank you for posting your concerns!

The payment feature is available on Business Pro plans or higher, if you are not on that plan it is expected for you not to have the option and I would recommend you upgrade to a plan that does allow it: Choose your plan

If you are on such a plan, it could be that the setting is not enabled in the backend and I would recommend you create a customer support case to have that checked: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Forum|alt.badge.img+17
  • Community Moderator
  • November 26, 2024

Hello ​@agarwal1024 ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!