I'm trying to sign a NDA but error keeps coming up "The specified envelope has duplicate recipients."

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Community ExpertAnswer

Docusign Employee

If you are a Recipient who is "Needs to Sign" then the only option you really have is to contact the Sender and have then review and correct the envelope. Sounds like somewhere in the envelope creation or workflow they have two of the same Recipient name and email address which is preventing you from Completing your action, however most of the time there is little that a Recipient can do when they are not either the Sender or set to "Allow to Edit".

C

Community Expert

Answer

Docusign Employee

If you are a Recipient who is "Needs to Sign" then the only option you really have is to contact the Sender and have then review and correct the envelope. Sounds like somewhere in the envelope creation or workflow they have two of the same Recipient name and email address which is preventing you from Completing your action, however most of the time there is little that a Recipient can do when they are not either the Sender or set to "Allow to Edit".

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.