Hi,

Thank you for reaching out to the DocuSign Community.

The envelopes and documents within an account are never removed unless the account Administrator has enabled the Document Retention feature or used Targeted Purge.

If the account administrator chooses to set a retention period, any affected envelopes will be placed in a purge queue for 14 days, after which the documents in the envelopes are deleted from the DocuSign system.

In regards to the bulk download, within the Web Application, I’m afraid we do not offer an option to bulk download your envelopes, you will need to download them one by one. 

We, however, do offer a solution called DocuSign Retrieve, this option is a desktop application for downloading envelope documents and data in bulk to a local system for storage.

Please keep in mind that available options may vary based on your account plan and selected payment method. Your account plan might not support some options. For more information about which options are available for your account, you can review your account plan with your Account Team or contact DocuSign customer support.

You might find the following information useful:

How long does DocuSign store my documents?

Agreement Actions, DocuSign Retrieve or DocuSign Connect: Which Should I Use?

Please let us know if you need further assistance. You can always create a case to have a Support agent work the case with you.

https://support.docusign.com/en/contactSupport 

If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Rebeca | DocuSign Community Moderator