Hello ​@Csongor ,

Welcome to the Docusign Community and thank you for posting your concerns.

Have you changed the filters to include all envelopes and not only the ones from the past 6 months? Can you see the envelopes in you Inbox/Sent folders directly?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

​@Csongor could you share the screenshot of these three with the url like:

https://apps-d.docusign.com/send/documents?label=completed

FreeLink/甫连信息
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Yesterday I tried to lose all the filters, even set the Date to ”All time”, I also checked the content of every folder but I couldn’t find my documents. By today, things have fixed themselves and now I can see all of them. Hopefully it was only a transient problem.

Thank you both.

​@Csongor that's good news.

FreeLink/甫连信息

DocuSign Partner | Partner Profile

DocuSign 2024 APAC Reseller Growth Partner of the Year

The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

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Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Hello ​@Csongor ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!