Skip to main content
Solved

I attempted to send out an envelope and forgot to prioritize signatures, so it went out to all signers at the same time. Can I correct this and resend or does is this envelope have to be voided and recreated?

  • December 14, 2022
  • 3 replies
  • 14 views

Forum|alt.badge.img
I attempted to send out an envelope and forgot to prioritize signatures, so it went out to all signers at the same time. Can I correct this and resend or does is this envelope have to be voided and recreated?

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

You can correct the envelope, please see https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

3 replies

Forum|alt.badge.img
  • Docusign Employee
  • Answer
  • December 14, 2022

Hello,

Thank you for reaching out here in the DocuSign Community.

You can correct the envelope, please see https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Forum|alt.badge.img

Link isn't working.


Forum|alt.badge.img

Hello,

Try this new link https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

I also attach the guide to this post, page 17.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.