Doesn't DocuSign have an outage "map" on the website? I can't find it. Anyone know where it's at?

Same here

Hi,

I appreciate you bringing this issue to our attention.

The server status has improved and may now allow access to the website with degraded performance.

However, a full fix to the issue has not been rolled out yet.

You are welcome to follow the status of the situation through our Server Status Dashboard or by opening a support case and one of our Support Experts will follow up accordingly.

Please don't hesitate in letting me know if you have any other questions or concerns and I will address them as soon as possible. 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

Do they have a phone number? Can someone call them about this?

getting the same error message. Docusign tech support is not helpful...hey just direct you to this page! not helpful to hear everyone is having the same problem but no word about a solution.

Just tried - still getting the error message

Same error for us in Atlanta Area.

I am going through the same thing right now.

Server Status Dashboard

Same here. In Virginia.

SAME!!! SoCal

Same in Ohio.

Must be nationwide. i am experiencing the same in Indianapolis, Indiana

same here

Sounds like they are aware of the issue and are working on it. Thanks for the responses.

Amazing how much we rely on a program and dont realize it until it doen't work.

NA2 is having issues

Southern California can create new envelopes and send out to clients for signature

Hi,

I am happy to inform you that the outage experienced in our NA2 server has been fixed.

If you are still having trouble when logging in, please try again in an incognito window or after clearing your browser's cache and saved data.

As always, please don't hesitate in letting me know if I can help with anything else in the meantime and I will lend a hand as soon as possible. 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

Hi Isaac,

You are very welcome, please take into consideration selecting the comment as the "Best Answer" if you find that my update helped you, as it will push it to the top of the thread making it visible to all other users that might need assistance on this matter.   

Feel free to let me know if I can help with anything else and I will look into your request as soon as possible.

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards,  

Alejandro R. | DocuSign Community Moderator  

"Select as Best" below if you find the answer a valid solution to your issue!