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How to tranfer envelopes between organisations accounts in EU

  • May 21, 2024
  • 2 replies
  • 35 views
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we need to migrate the envelopes and the users between 2 accounts (organisations) in the EU environment.
is that possible and how we can do it?

Best answer by JohnSantos

@ASchmidt - Yes, you can move envelopes between accounts.  You will need to make sure these accounts are in the same environment.  You will first need to add the user to the target account.   Do you have Admin access to your Organization?   The transfer feature is at the Org Level. You can find more information here. Envelope Transfer Overview (docusign.com)

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JohnSantos
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  • JohnSantosGuru
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  • May 21, 2024

@ASchmidt - Yes, you can move envelopes between accounts.  You will need to make sure these accounts are in the same environment.  You will first need to add the user to the target account.   Do you have Admin access to your Organization?   The transfer feature is at the Org Level. You can find more information here. Envelope Transfer Overview (docusign.com)

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  • nathaly.mongeCommunity Moderator
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  • June 4, 2024

Hello @ASchmidt ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

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