Skip to main content

we need to migrate the envelopes and the users between 2 accounts (organisations) in the EU environment.
is that possible and how we can do it?

@ASchmidt - Yes, you can move users and envelopes between accounts.  You will need to make sure these accounts are in the same environment.  You will first need to add the user to the target account.   Do you have Admin access to your Organization?   The transfer feature is at the Org Level. You can find more information here. Envelope Transfer Overview (docusign.com)

Hello @ASchmidt ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

Reply


Code of Conduct