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May 21, 2024
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How to tranfer envelopes between organisations accounts in EU

  • May 21, 2024
  • 2 replies
  • 85 views

we need to migrate the envelopes and the users between 2 accounts (organisations) in the EU environment.
is that possible and how we can do it?

Best answer by JohnSantos

@ASchmidt - Yes, you can move envelopes between accounts.  You will need to make sure these accounts are in the same environment.  You will first need to add the user to the target account.   Do you have Admin access to your Organization?   The transfer feature is at the Org Level. You can find more information here. Envelope Transfer Overview (docusign.com)

2 replies

JohnSantos
Guru
Guru
May 21, 2024

@ASchmidt - Yes, you can move envelopes between accounts.  You will need to make sure these accounts are in the same environment.  You will first need to add the user to the target account.   Do you have Admin access to your Organization?   The transfer feature is at the Org Level. You can find more information here. Envelope Transfer Overview (docusign.com)

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Docusign Employee
June 4, 2024

Hello @ASchmidt ,


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Best regards,

Nathaly | Docusign Community Moderator
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