Hi @sjkim 

If you are referring to removing a user from your account and creating a new user to replace them, you can find the steps to accomplish this by following the article below:

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=uwb1583277426266.html&_LANG=enus

If this does not answer your question, perhaps you can provide a little more context as to what you’re trying to accomplish.  Once we have some more details, we might be able to guide you to a more appropriate solution.  Just let us know and we’ll be happy to dig into it a bit further.

Hello ​@sjkim ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!