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New Voice
January 18, 2024
Solved

How to expand more of my files to envelope where it says, "UPLOAD".

  • January 18, 2024
  • 3 replies
  • 158 views

I cannot get the files I want to send in the Envelope  - how to get more files to show up on the option list.  They are in One Drive, but all of One Drive does not show up..any help here?

 

Don T.

    Best answer by David.Schmitz

    I notice that it only shows “40” files from a directory/folder even though I have near “100” files in that folder.  I am wondering if this is what you are seeing as well?  The files go in order from reverse alphabetical (Z to A) from what I observe and I see no way to expand or reverse the order.  I think this is either a DocuSign limitation or a defect in the plugin/integration used.

    3 replies

    sofian_solusign
    Frequent Contributor
    Frequent Contributor
    January 18, 2024

    I’ve had the same issue in the past, I didn’t find a way to fix it other than logging in One Drive, downloading the file on my computer and uploading it to DocuSign


    Sofian Saoudi,
    Solusign Consulting - DocuSign Partner
    Need help with DocuSign?
     🌎  www.solusign.com | 📧 sofian@solusign.com | 📺 Follow me on YouTube  

    We help organizations implement Docusign eSignature
    Hero
    January 18, 2024

    I notice that it only shows “40” files from a directory/folder even though I have near “100” files in that folder.  I am wondering if this is what you are seeing as well?  The files go in order from reverse alphabetical (Z to A) from what I observe and I see no way to expand or reverse the order.  I think this is either a DocuSign limitation or a defect in the plugin/integration used.

    mgomezb
    New Voice
    New Voice
    January 19, 2024

    This is strange as I can certainly see more than 40 files when I click on the upload button. Can you post a screenshot of what you are seeing?

    Mariano Gomez Bent, CTO @ Mekorma, Inc., Microsoft MVP