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Legacy User
January 23, 2020
Solved

How is it that a cloud based service has a limit on the size of documents? (25MB)

  • January 23, 2020
  • 1 reply
  • 88 views
How is it that a cloud based service has a limit on the size of documents? (25MB)
Best answer by Community Expert

Not sure anyone in the Community could answer this DocuSign limitation. I would suggest creating a DocuSign case or contact your Account Manager. I imagine there are millions or billions of envelopes and most attachments are generally small but without limits people would quickly send very large documents consuming massive amounts of space.

1 reply

Docusign Employee
January 23, 2020

Not sure anyone in the Community could answer this DocuSign limitation. I would suggest creating a DocuSign case or contact your Account Manager. I imagine there are millions or billions of envelopes and most attachments are generally small but without limits people would quickly send very large documents consuming massive amounts of space.