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How do I prevent DocuSign from being directed to my Spam folder

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I have missed DocuSigns because they end up in my Spam Folder. Is there a work around for this ?

eSignature

M

mr1Answer

Digital Leader

@CLedwidge

You could whitelist ‘docusign.net’ - or mark as “not spam”/’not junk” (in your spam/junk folder, right click one of the messages from DocuSign and choose “not spam”/”not junk”). You could also set up a filter and have all messages from DocuSign be flagged/sent to a specific folder to help you keep track of them.

good luck

mr1

MR1

M

mr1

Answer

Digital Leader

@CLedwidge

You could whitelist ‘docusign.net’ - or mark as “not spam”/’not junk” (in your spam/junk folder, right click one of the messages from DocuSign and choose “not spam”/”not junk”). You could also set up a filter and have all messages from DocuSign be flagged/sent to a specific folder to help you keep track of them.

good luck

mr1

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MR1

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nathaly.monge

Docusign Employee

Hello @CLedwidge ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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swmsonlant

New Voice

Is there a server name(s) or range of IP addresses that I can Allow List for better Security?
Instead of allowing the second most impersonated email domain on the internet thru my email filter.

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S

swmsonlant

New Voice

Is there a server name(s) or range of IP addresses that I can Allow List for better Security?
Instead of allowing the second most impersonated email domain on the internet thru my email filter.

I found what I was looking for. Security for DocuSign eSignature | Docusign

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