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How do I prevent DocuSign from being directed to my Spam folder

  • August 1, 2024
  • 4 replies
  • 1211 views

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I have missed DocuSigns because they end up in my Spam Folder.  Is there a work around for this ?

Best answer by mr1

@CLedwidge 

You could whitelist ‘docusign.net’ - or mark as “not spam”/’not junk” (in your spam/junk folder, right click one of the messages from DocuSign and choose “not spam”/”not junk”). You could also set up a filter and have all messages from DocuSign be flagged/sent to a specific folder to help you keep track of them.

good luck

mr1

4 replies

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  • Respected Advisor
  • Answer
  • August 1, 2024

@CLedwidge 

You could whitelist ‘docusign.net’ - or mark as “not spam”/’not junk” (in your spam/junk folder, right click one of the messages from DocuSign and choose “not spam”/”not junk”). You could also set up a filter and have all messages from DocuSign be flagged/sent to a specific folder to help you keep track of them.

good luck

mr1


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  • Docusign Employee
  • August 15, 2024


Hello @CLedwidge ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • New Voice
  • December 2, 2025

Is there a server name(s) or range of IP addresses that I can Allow List for better Security?
Instead of allowing the second most impersonated email domain on the internet thru my email filter.


Forum|alt.badge.img
  • New Voice
  • December 2, 2025

Is there a server name(s) or range of IP addresses that I can Allow List for better Security?
Instead of allowing the second most impersonated email domain on the internet thru my email filter.

I found what I was looking for. Security for DocuSign eSignature | Docusign