I have 2 accounts with the same email organization...
When I log in... the app open the trial account and I can't access to the organization account.
How can i do to solve this problem??
I have 2 accounts with the same email organization...
When I log in... the app open the trial account and I can't access to the organization account.
How can i do to solve this problem??
Best answer by Michael.Rave
You can set an other account as your default to always start in that account when you log on. Follow the instructions in this Docusign Support article.
The other option is to download all required documents from your trial account and then open a Docusign Support ticket and ask for this account to be closed.
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