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I requested a callback a couple of days ago and did not get one.  How can I reach an agent?

Hello @Quicksilver,

Thank you for reaching out to the Docusign Community.

I apologize for the inconvenience, would it be possible for you to provide the case number?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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