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  • Hi. How do I as the ADMIN see the progress of all documents sent out for e-signature? I have all my fully executed documents going directly into our Document Repository but I have no visibility into what is sent out.
Hi. How do I as the ADMIN see the progress of all documents sent out for e-signature? I have all my fully executed documents going directly into our Document Repository but I have no visibility into what is sent out.

Hello, 

Thank you for reaching out here in the DocuSign Community. 

You can run an envelope report to view the status of the envelopes sent by the users in your account, please view: https://support.docusign.com/s/document-item?bundleId=cnu1642812012214&topicId=gux1581465542026.html&_LANG=enus

If you wanted to view the actual envelopes, you would need to share your user's envelopes with yourself and view them, user by user and one by one: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=imk1656607611659.html&_LANG=enus

If you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupport 

If you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.

Please click "Select as Best" below if you found the answer to be a valid solution to your issue!

Best regards, 

Nathaly | DocuSign Community Moderator

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