Help with opening document to sign

Forum|Forum|2 years ago
June 27, 2024
2 replies
81 views

I got "The envelope is not accessible at this time" I didn't recognize the user code in my original email and said, “ I didn’t receive it.

N

nathaly.monge

Docusign Employee

Hello @scottdunford1 ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry to hear that you are unable to access your document for signature.

Is that the full error? If not, can you provide the full error?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @scottdunford1 ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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