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Hello, is there any way to control / modify the exact time that a reminder or modification is sent to a user for signing a document? i.e. I want that the users get a reminder/notification at 20.00 exactly.

  • April 29, 2023
  • 2 replies
  • 43 views

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Hello, is there any way to control / modify the exact time that a reminder or modification is sent to a user for signing a document? i.e. I want that the users get a reminder/notification at 20.00 exactly.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

Unfortunately, no, the reminders options would only set 2 different options:

A.- Number of days before sending first reminder

B.- Number of days between reminders

For more information on Reminders, please view: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=bgk1583277380985.html&_LANG=enus

We apologize for the inconvenience.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

Forum|alt.badge.img

Hello,

Thank you for reaching out here in the DocuSign Community.

Unfortunately, no, the reminders options would only set 2 different options:

A.- Number of days before sending first reminder

B.- Number of days between reminders

For more information on Reminders, please view: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=bgk1583277380985.html&_LANG=enus

We apologize for the inconvenience.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!


Forum|alt.badge.img

Hello

Thank you very much for your answer!