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Hello, I am wondering why the date displayed is not correct. Today (12/04/2023), i am trying to sign a document and it gave me the date of 11/04/2023 Thanks
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
The time zone of the envelope might be set up to use the timezone of the sender's account and not the recipient's computer/account: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=wyk1583277329566.html&_LANG=enus
Please contact the sender of the envelope.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Docusign Employee
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
The time zone of the envelope might be set up to use the timezone of the sender's account and not the recipient's computer/account: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=wyk1583277329566.html&_LANG=enus
Please contact the sender of the envelope.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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