I had to sign a document for Ally financial. I don’t want a docusign account, I don’t want yet another entity out there to get breached.

But, I got sucked in thinking, ok, if I just give them a password, I can be done. No, they continue to want more info.

How can I just get out of docusign, have my account terminated? I just want out.

BS

@ThisisBS 

This Docusign Support article will guide you through the steps to close your account or log a case with the Docusign Support, who will be able to close free accounts if you advise them to do so.

Hi @ThisisBS,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.