General Workflow - Digital Signature

Question

When using digital signature DocuSign, where are the user's certificates (x.509) and Keys stored? Are they kept in the cloud, on a token, or is the actual signing performed using DocuSign's own certificate and keys? Additionally, do the certificates and keys belong to the user, or are they provided by DocuSign? Can you explain the workflow in detail?

Furthermore, does this workflow vary from country to country, or is the service uniform across different locations, aside from the variations in Certificate Authorities (CAs)?

nathaly.monge · Answer

Hello @Wellington Silvano,Welcome to the Docusign Community and thank you for posting your concerns!I understand you would like more information on how our Signer-Held digital certificate signing process works.Signer-held certificates can be stored on a computer, smart card, or USB drive. Before signing, the signer musthave access to theirsigner-held certificate and have installed the necessary drivers or card reader. For more information, please view the following article:Sign Documents with Signer held Digital CertificatesLet us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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