I need to create a formula that totals the amounts from three text fields with numerical validation. The rub is that each of the text fields is completed by a different signer (different role). DocuSign keeps telling me there is an error in the formula field, but I have triple-checked the syntax and field names. I am left to think there is an issue with creating a formula using the values from three different roles.
Notably, the text fields are set for collaboration.
Hello
Thank you for reaching out here, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible.
I apologize for any inconvenience this might cause you, can you provide the error message or a screenshot of the error?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Formula fields across signers are not supported by Docusign eSignature, which includes collaborative fields as mentioned in this Docusign Support article.
Note: Collaborative fields cannot be used in the definition of a formula field. When you set up a formula field, fields marked for collaboration are not included in the list of fields to use. If you apply collaboration properties to a field that is referenced in a formula, you will get an error when trying to send the envelope or save the template.
For more information on collaborative fields: Collaborative Fields.
Well, this is a disappointment.
Hello
Thank you for reaching back, please remember that any feedback that can improve our users’ experience is always more than welcome. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
