Foreign language?

Question

I sent a document for two parties to sign.  One got it and it and all went well.  The other person’s copy showed up in their mailbox looking like it was in Cyrillic alphabet or a foreign language.  Any clues why or how to fix?

Michael.Rave · Accepted Answer

@Robin ElliottThe sender is either able to specify a custom language for each recipient, when enabled in the account or it will use the default language of the sender to choose the language for the email notification.If a recipient has a Docusign account, notifications will be send in the language the recipientspecified in his account. This will overwrite whatever the sender has specified, e.g. a custom email language.This Docusign support articleonrecipient language has additional information.

Christopher.Alpizar · Answer

Hi @Robin Elliott,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.