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Question

Expiring soon not showing

  • November 7, 2024
  • 2 replies
  • 44 views

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Hi, on my tab it is stating I have 2 envelopes expiring soon. However when I click on these the box is empty?

2 replies

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  • Community Moderator
  • November 8, 2024

Hello @Janeylaney ,

Welcome to the Docusign Community and thank you for posting your concerns!

Are you seeing it on the home tad or under the agreement tad? Have you tried changing the filters to include all envelopes instead of the last 6 months?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Community Moderator
  • November 22, 2024

Hello ​@Janeylaney ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!