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Question

Erroneous signing notification

  • May 24, 2024
  • 2 replies
  • 55 views

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Has anyone seen this issue.  A document was sent out for multiple people to sign. All email notifications went out and all users signed.  Then without any changes to the docs, users were sent notification emails that they needed to sign but already had. 

2 replies

Alexandre.Augusto
Docusign Employee
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@GVallejo 

 

You are welcome to the Docusign Community!

 

Are those “repeated” emails starting with the word: Reminder (Recordatório) in the subject?

 

Best,

Alexandre


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  • Community Moderator
  • June 7, 2024

Hello @GVallejo ,


Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!