Erroneous signing notification

Forum|Forum|2 years ago
May 24, 2024
2 replies
86 views

Has anyone seen this issue. A document was sent out for multiple people to sign. All email notifications went out and all users signed. Then without any changes to the docs, users were sent notification emails that they needed to sign but already had.

eSignature

Alexandre.Augusto

Docusign Employee

@GVallejo

You are welcome to the Docusign Community!

Are those “repeated” emails starting with the word: Reminder (Recordatório) in the subject?

Best,

Alexandre

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N

nathaly.monge

Docusign Employee

Hello @GVallejo ,

Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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