Hi, I was wondering if anyone could help me. I have a free DocuSign account set up and I was just about to send a contract to be signed by the recipient, however, It has come up on my account that I’ve reached my envelope limit. This does not make sense as it says online “if you're collecting signatures, you can only send three documents with a free DocuSign account” However, I’ve sent way over three documents through out this year and last year, so I don’t understand why I didn’t get this exceeding limit before? I’ve sent more than three before.
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Nathaly | DocuSign Community Moderator
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