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For some reason when I download the csv template for bulk sending, 1 out of 5 ECF do not show up. Any ideas why? The others do no problem. I have tried deleting it and re-creating it already.
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Hello
Thank you for reaching out here in the DocuSign Community.
I’m sorry to hear that not all envelope custom fields are showing in the CSV, I understand this is not happening with all envelopes.
Can you confirm that the template has all 5 envelope custom fields? Can you provide a screenshot of these fields? What happens if you manually add them to the CSV (Role::Field)?
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
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