For some reason when I download the csv template for bulk sending, 1 out of 5 ECF do not show up. Any ideas why? The others do no problem. I have tried deleting it and re-creating it already.
Envelope Custom Fields
Hello
Thank you for reaching out here in the DocuSign Community.
I’m sorry to hear that not all envelope custom fields are showing in the CSV, I understand this is not happening with all envelopes.
Can you confirm that the template has all 5 envelope custom fields? Can you provide a screenshot of these fields? What happens if you manually add them to the CSV (Role::Field)?
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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