Empty Dashboard

Question

Hi DocuSign, I logged in to my DocuSign account this morning and found out that my dashboard is empty. No completed signed documents and I cannot see my 4 pending documents. I tried logging in and out to see if the problem persists. Can you please check what the issue is?

Thank you!

JLA

David.Schmitz · Accepted Answer

@JLAI would suggest logout, delete browser cache and cookies, close all browser windows and then launch browser and login again. See if that resolves and if not then I would suggest filing a DocuSign case to see if there are any known issues.

nathaly.monge · Answer

Hello @JLA,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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