Skip to main content
arrow-left Back to Docusign.com
Solved

Empty Dashboard

  • February 20, 2024
  • 2 replies
  • 65 views
J
Newcomer
Forum|alt.badge.img+1

Hi DocuSign, I logged in to my DocuSign account this morning and found out that my dashboard is empty. No completed signed documents and I cannot see my 4 pending documents. I tried logging in and out to see if the problem persists. Can you please check what the issue is? 

 

Thank you!

JLA

Best answer by David.Schmitz

@JLA I would suggest logout, delete browser cache and cookies, close all browser windows and then launch browser and login again.  See if that resolves and if not then I would suggest filing a DocuSign case to see if there are any known issues.

2 replies

D
Hero
Forum|alt.badge.img+15

@JLA I would suggest logout, delete browser cache and cookies, close all browser windows and then launch browser and login again.  See if that resolves and if not then I would suggest filing a DocuSign case to see if there are any known issues.

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • March 6, 2024

Hello @JLA ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Code of ConductAccessibility statement

Docusign Community

Code of Conduct