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Email change

  • April 30, 2024
  • 2 replies
  • 43 views
C
Newcomer
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I need to change my account email.  I no longer have access to the email on my docusign account.  When i try to change it, docusign sends a code to my old email address.

Best answer by Justin Jiang

Please contact support.

2 replies

Justin Jiang
Established Contributor
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  • Justin JiangEstablished Contributor
  • Established Contributor
  • Answer
  • April 30, 2024

Please contact support.

Welcome to the DocuSign Community and University! Your feedback is immensely appreciated. If this answer resolves your issue, please feel free to give it a Like and mark it as the "Best Answer". This helps others in the community find the information they need. Visit us at http://dsucustomers.docusign.com for more resources and support.
A
Community Moderator
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Hi @Carleyk,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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