Hi @luciano.neto,
Thank you for reaching out to the Docusign Community.
Because the Docusign PKI app is a Chrome extension it is only available on the Chrome Store, you can find its direct link, here:
https://chromewebstore.google.com/detail/docusign-pki/hcclkhcbkkdkaedoogloknhdbkjjgdem
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
@Alejandro.Ramos Is there document about how to get it? I search the document also not find it. I don't know it should get directly from Chrome store. Hope can add a document about it. Thanks for your information.
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Hi @luciano.neto,
Thank you for reaching out to the Docusign Community.
Because the Docusign PKI app is a Chrome extension it is only available on the Chrome Store, you can find its direct link, here:
https://chromewebstore.google.com/detail/docusign-pki/hcclkhcbkkdkaedoogloknhdbkjjgdem
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
@Alejandro.Ramos in the documentation it says you need to install the PKI browser extension and PKI software.
- Select Install.
- Select Add to Chrome to open the Add Docusign PKI overlay.
- Select Add extension.
The following message displays: Docusign PKI has been added to Chrome.
- Return to the You need our PKI browser extension and PKI software screen and select Next to open the Docusign PKI software installation screen.
- Select Download to download the DocusignPKI.exe file on your computer.
- Run the DocuSignPKI.exe file and follow the Docusign PKI Setup wizard steps to install the Docusign PKI application on your computer.
- Return to the Docusign PKI software installation screen and select Next.
The Select a certificate screen opens.
Has this changed or is the documentation wrong?
Best Regards!
Hi @luciano.neto, and @Hengfeng Ge,
Thank you for following up.
You can download the PKI installation package, here:
https://www.docusign.net/Signing/applet/new/DocuSignPKI.exe
Please don't hesitate to let me know if you have any other questions or concerns and I will address them as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
Hi @luciano.neto,
I hope you are doing well.
I would like to confirm if the suggested solution answers your question?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!