Does anyone know how to unselect a radio button without having to select the other button?

Forum|Forum|3 years ago
November 8, 2022
2 replies
3033 views

eSignature

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

By default there is no option to unselect, however depending on the account plan there is a feature called "Allow Signing Radio Deselect", to confirm if your plan has it, you will need to create a case with DocuSign Support or you can contact your DocuSign Admin to know if the feature is part of your plan.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Expert

Answer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

By default there is no option to unselect, however depending on the account plan there is a feature called "Allow Signing Radio Deselect", to confirm if your plan has it, you will need to create a case with DocuSign Support or you can contact your DocuSign Admin to know if the feature is part of your plan.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

Thanks Christopher!

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