Skip to main content
arrow-left Back to Docusign.com
Solved

Docusign not allowing me to finish. Keeps looping back as if not signed

  • June 21, 2024
  • 2 replies
  • 1023 views
D
Newcomer
Forum|alt.badge.img+1

I keep filling in the required lines and adding my signature and at the end when I hit finish, it just loops back to where I filled in the name of the account and signature, as if I hadnt signed it, even though I did.  Very frustrating and cannot complete docusign bc of this.  Is there a work-around to this?  Any suggestions would be greatly appreciated.

 

Dave

Best answer by JohnSantos

@dworland 

Make sure you have filled out all required fields.

  1. Look for any fields highlighted in red that indicates they are mandatory.
  2. Sometimes, even if a field looks complete, there may be hidden requirements.

The problem might be specific to your browser.

  1. Try accessing DocuSign in a different browser (e.g., if you're using Chrome, try Firefox or Edge).

 

2 replies

JohnSantos
Guru
Forum|alt.badge.img+19
  • JohnSantosGuru
  • Guru
  • Answer
  • June 21, 2024

@dworland 

Make sure you have filled out all required fields.

  1. Look for any fields highlighted in red that indicates they are mandatory.
  2. Sometimes, even if a field looks complete, there may be hidden requirements.

The problem might be specific to your browser.

  1. Try accessing DocuSign in a different browser (e.g., if you're using Chrome, try Firefox or Edge).

 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • July 5, 2024

Hello @dworland ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Code of ConductAccessibility statement

Docusign Community

Code of Conduct