Docusign not allowing me to finish. Keeps looping back as if not signed

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I keep filling in the required lines and adding my signature and at the end when I hit finish, it just loops back to where I filled in the name of the account and signature, as if I hadnt signed it, even though I did. Very frustrating and cannot complete docusign bc of this. Is there a work-around to this? Any suggestions would be greatly appreciated.

Dave

eSignature

JohnSantosAnswer

Guru

@dworland

Make sure you have filled out all required fields.

Look for any fields highlighted in red that indicates they are mandatory.
Sometimes, even if a field looks complete, there may be hidden requirements.

The problem might be specific to your browser.

Try accessing DocuSign in a different browser (e.g., if you're using Chrome, try Firefox or Edge).

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

@dworland

Make sure you have filled out all required fields.

Look for any fields highlighted in red that indicates they are mandatory.
Sometimes, even if a field looks complete, there may be hidden requirements.

The problem might be specific to your browser.

Try accessing DocuSign in a different browser (e.g., if you're using Chrome, try Firefox or Edge).

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

N

nathaly.monge

Docusign Employee

Hello @dworland ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.