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Hello community,

 

We have encountered some issues while trying to set up the Elastic Templates for TOU purposes inside our company. We couldn’t find enough documentation to work with some of the things that we need, for example:

 

We are working with a lot of international clients, so we need to have multiple TOU versions for different languages.

How can we create different templates for different languages? I read about API variables but these don't change the text of the buttons (Agree and Disagree) or the Agreement Statement Texts.

 

Also the most annoying thing is the text saying "Additionally, I certify I have read and agree to the Electronic Record and Signature Disclosure.", how can we translate this in different languages?

 

Thank you very much!

 

you can set language for you recipient. and create custom disclose for different language.

https://support.docusign.com/s/document-item?language=en_US&rsc_301=&bundleId=pik1583277475390&topicId=ubq1583277336391.html&_LANG=enus

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

 

you can set language for you recipient. and create custom disclose for different language.

https://support.docusign.com/s/document-item?language=en_US&rsc_301=&bundleId=pik1583277475390&topicId=ubq1583277336391.html&_LANG=enus

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

 

Thank you for your answer!

Does this also translate the whole Elastic Template modal? We need this because the TOU requirements are that every selected language should have its own completely translated modal (not only the content, but the modal itself).

 

Hello ​@lia.a 

Thank you for reaching back.

What do you mean by modal?

Let us know if you need any further assistance with this.

 

Best regards,

Nathaly | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

 

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