I would like to use a document that I have already used in a transaction again, but I am not able to because it will not allow me to download a new copy or make changes on the copy I previously downloaded and filled out.
Now what?
I would like to use a document that I have already used in a transaction again, but I am not able to because it will not allow me to download a new copy or make changes on the copy I previously downloaded and filled out.
Now what?
Hello
Thank you for reaching out here in the DocuSign Community.
I’m sorry to hear that it is not allowing you to reuse a document, I understand this would be for a transaction.
To better assist you, can you confirm if this is for Rooms, Transactions or normal eSignature?
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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