New Voice

Solved

Disable Auto Complete

Forum|Forum|1 year ago
October 29, 2024
5 replies
623 views

How do I disable auto complete? I have a field for “Player Name” and I have a field for “Parent Name”. When someone enters the Player name in the Player name field, it auto populates in the Parent Name field also. How do I avoid it from auto populating?

eSignature

Best answer by nathaly.monge

Hello @Truth21 ,

Welcome to the Docusign Community and thank you for posting your concerns!

The setting that @JohnSantos mentions would be of help however that is not included in all Docusign plans, if by the time you upgrade you still do not see the feature, please contact customer support to have that changed.

Regarding the templates issue, if you create an envelope with out adding the name or email and save it in drafts you will have the option to Save as a Template: Save as Template

Also, when creating the template are you going to the template section? If you do not see a template section or the option to save as a template it could be due to the fact that it is a free account.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

JohnSantos

Guru

@Truth21

I would first check that the Data Label for those two fields it’s not the same. Alternatively, you can disable the option to automatically replicate information in fields with the same data label either at the individual document level or on all documents in the envelope. You will find this setting under Sending settings if you have Admin access to your account.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

T

Truth21

Author

New Voice

They are different, but it populates the name fields with same exact name. Frustrating.

T

Truth21

Author

New Voice

It is a free account as of now. I have sending settigs, but I dont have that option. I would subcrbe but it is alot of work having to change each name field.

Also, I want to just create a template but It is making me enter a name and email address.

N

nathaly.monge

Answer

Docusign Employee

Hello @Truth21 ,

Welcome to the Docusign Community and thank you for posting your concerns!

The setting that @JohnSantos mentions would be of help however that is not included in all Docusign plans, if by the time you upgrade you still do not see the feature, please contact customer support to have that changed.

Regarding the templates issue, if you create an envelope with out adding the name or email and save it in drafts you will have the option to Save as a Template: Save as Template

Also, when creating the template are you going to the template section? If you do not see a template section or the option to save as a template it could be due to the fact that it is a free account.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @Truth21 ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.