Skip to main content
Solved

Deleting a template while there are documents out for signing

  • August 8, 2024
  • 3 replies
  • 55 views

Forum|alt.badge.img+2

Does anyone know what happens if an Admin deletes a template in DocuSign while there are still documents associated with that template that are out for signature? 

Best answer by David.Schmitz

@asalwin Once an envelope is created from a Template that envelope is now independent of the Template and is not impacted by any changes made to the Template and is not impacted if the Template is deleted.  The Template once deleted goes to a deleted folder and can be recovered for 24 hours and then is gone forever.

3 replies

Forum|alt.badge.img+15

@asalwin Once an envelope is created from a Template that envelope is now independent of the Template and is not impacted by any changes made to the Template and is not impacted if the Template is deleted.  The Template once deleted goes to a deleted folder and can be recovered for 24 hours and then is gone forever.


Forum|alt.badge.img+2
  • Author
  • New Voice
  • August 8, 2024

@David.Schmitz- Thank you for that answer and explanation!


Forum|alt.badge.img+15

Hi @asalwin,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.