Date Stamp

Forum|Forum|2 years ago
June 28, 2024
2 replies
96 views

I have had multiple signatories on a document but one has their date stamped incorrectly.

They don't have a Docusign account. Why would this happen?

eSignature

Best answer by JohnSantos

@KC101

It sounds like the issue may be due to your DocuSign account's regional settings overriding the signer's local time zone. If your account allows users to set their own time zone, and this signatory doesn't have an account, the default settings from your account might apply to them. Check your regional settings in DocuSign to ensure they are set correctly and consider adjusting the default time zone settings if needed.

JohnSantos

Answer

Guru

@KC101

It sounds like the issue may be due to your DocuSign account's regional settings overriding the signer's local time zone. If your account allows users to set their own time zone, and this signatory doesn't have an account, the default settings from your account might apply to them. Check your regional settings in DocuSign to ensure they are set correctly and consider adjusting the default time zone settings if needed.

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N

nathaly.monge

Docusign Employee

Hello @KC101 ,

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Nathaly | Docusign Community Moderator
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