Back to Docusign.com
I have had multiple signatories on a document but one has their date stamped incorrectly.
They don't have a Docusign account. Why would this happen?
Page 1 / 1
It sounds like the issue may be due to your DocuSign account's regional settings overriding the signer's local time zone. If your account allows users to set their own time zone, and this signatory doesn't have an account, the default settings from your account might apply to them. Check your regional settings in DocuSign to ensure they are set correctly and consider adjusting the default time zone settings if needed.
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.