+1I’ve been sent a contract to sign. When I open the document, it comes up with a date embedded on the signature panel.
However, if I select “Print and Sign” - the downloaded PDF copy does not display the same embedded date.
There is no facility for me to alter the date that is showing. (and it’s incorrect).
Is the issue at my end - something in docusign I can adjust ? Or at the sender’s end ?
Best answer by Alexandre.Augusto
Hello, mister G
It’s something from the Sender’s side. You should contact him/her to explain such behavior then they can fix it for you in a new envelope sent to be signed.
Best,
Alexandre
+18What kind of business scenarios do you have that you need to “Print and Sign”? We generally advise our customers to turn off this feature. If you print and sign and then upload it, there is no guarantee that the signed document is still the content sent in DocuSign, and you need to manually proofread it, which increases the workload.
FreeLink/甫连信息
🌍 Docusign Partner | Partner Profile
🏆 Docusign 2024 APAC Reseller Growth Partner of the Year
🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.
📊 Docusign Community Leaderboard Top 5 contributor.
🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.
+18
Hello, mister G
It’s something from the Sender’s side. You should contact him/her to explain such behavior then they can fix it for you in a new envelope sent to be signed.
Best,
Alexandre
Hi
I hope you are doing well.
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
