Hello @Che.SA 

I hope you are doing great. As much as I know we can not customize the reminder email being those are pretty standard. But I must suggest, you contact to the “Sales Support” there might be a case of Product Plan.

Thanks!

​Hi @Che.SA,

I hope you are doing well.

I would like to confirm if you could solve your issue by utilizing the suggested solution?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!