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How do I create a custom field in an envelope.  I clicked on “Custom Fields” and selected “text” and overwrote it with Place,” but apparently the recipient was not able to enter the place of signature or did not understand it.

Suggestions?

 

Thanks,

Hello @BPalysJL2024 ,

 

Welcome to the DocuSign Community and thank you for posting your concerns!

 

I’m sorry to that your recipient was unable to enter information on the field, I understand you are trying to create a custom field.

 

To better understand your issue and provide you accurate assistance, can you be so kind to share the exact steps you are taking to create the field? And if you can add a screenshot, that would also help a lot.

 

You might find the following article helpful: Create Custom Fields for Documents

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @BPalysJL2024 ,


Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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